51 questions answered without the marketing

It depends on the platform and the size of the pack. Smaller orders usually start moving within a few days, larger orders are spread over several weeks on purpose. A profile that gains fifty reviews overnight looks exactly like what it is, so we pace delivery to match how a busy business actually accumulates feedback. The expected window is shown on every package before you buy, and the live progress is visible in your account.

The public link to the profile you want to build, the trading name exactly as it appears there, and anything you want mentioned or avoided. If you sell several services and want the feedback weighted towards one of them, say so at checkout. Nothing else is required. We never ask for logins, and you should refuse any provider that does.

Yes. If a review does not settle within the cover period stated on your order, it is replaced at no cost. Platforms run their own filters and no honest provider can promise a hundred percent survival rate on every single entry, so the guarantee is written around replacement rather than around a number we cannot control.

Only if it is done carelessly. Volume that arrives too fast, wording that reads like a template, and accounts that have no history are the three things that get a profile flagged. All three are avoidable, and avoiding them is most of what you are paying for.

Yes. There are six country sites because those are the markets where pricing, currency and consumer law are set up properly, and an international site for everywhere else, priced in US dollars. Wherever you are, the work is the same. If your market needs something the international site does not cover, send a message with the profile link and you will get a straight answer.

Card through Square, or cryptocurrency through Cryptomus. Both take you to the provider's own secure checkout, so card details never touch this site. A receipt arrives by email as soon as payment clears, and the order status updates on its own.

Yes. Guest checkout only asks for an email address and a phone number, and the order can be tracked from the link in your confirmation email. Creating an account is worth it if you plan to order more than once, because it keeps every order, receipt and progress report in one place.

No, and no reputable provider ever will. All that is needed is the public business name or the Google Maps link, which is the same information any customer can see. Your login stays yours. If a provider asks for account access, that on its own is a reason to walk away.

Most orders begin within a few hours of the payment clearing. The exact timing depends on the size of the pack, the queue ahead of you, and the state of the profile itself. Progress appears in your dashboard as it happens, so there is nothing to chase and nobody to email for a status update.

They help it look established, which is usually the real problem a new listing has. Visibility still depends on Google's local algorithm and on the experience customers actually get, so treat this as one part of a plan rather than the whole of it. A strong profile attached to poor service corrects itself quickly, and not in your favour.

They do, and out of proportion to their number. A photograph is read before a single word of the review is, which makes it the fastest trust signal on a listing. They matter most when someone is deciding between two places they have never visited, so they pay for themselves around a new opening, a refit or a menu change.

Yes, and a good share of the work is exactly that. Franchise groups and agencies order the same packages, usually across several locations at once, and manage the lot from one dashboard. If you are running more than about ten profiles, send a message before you order and the packages can be arranged to match how you actually bill your own clients.

Card details never touch this site. Square and Cryptomus each host their own checkout, which is where the payment actually happens, and you come back here with a receipt. Nobody from this business will ever ask you to send card numbers over WhatsApp, email or chat. If that request arrives, it did not come from us.

A profile with replies under its reviews reads as a business someone is paying attention to, and that is worth more than the wording of any individual reply. They work best alongside genuine review volume rather than instead of it. On their own, replies to a thin profile draw attention to how thin it is.

It is built for that case. Prices are on the page rather than behind a quote, the fields at checkout tell you what they want, and this page answers most of what comes up before it comes up. If a package still looks like the wrong fit, send a message and you will get a straight answer, including when the answer is that you do not need it yet.

Enough to stop looking like the thinnest listing on the pin. Open the map for your own search term, look at the three businesses already showing, and note their counts. Getting within reach of the lowest of those three is the goal, and it is usually a smaller number than people expect. Beyond that point each extra review does less, and the money is better spent on the platform your customers check second.

Yes, and that is most of the value. A review saying "great service" tells Google nothing about which searches you should appear in. A review that names the job, the area and the outcome tells it exactly, and it is also the review a human being finds useful. You supply the services and the wording to avoid, and anything you would rather was never mentioned is not mentioned.

It is replaced inside the cover period at no extra cost. Filtering happens on every platform and to organic reviews as well as bought ones, so any provider promising it will never happen is either inexperienced or lying. What can be controlled is the account quality, the pacing and the wording, which is where most filtered reviews come from.

Yes, and it is a common starting point, but the first order on an empty profile is deliberately paced slower than the same order on an established one. A listing that goes from zero to thirty in a week is the single most obvious pattern there is. If your profile is new, expect to be talked into a smaller first pack than the one you were looking at.

From you, wherever possible, and that is the version that works properly. Photographs of your actual room, plate, workshop or van are recognisable to anybody who has been there and impossible to source elsewhere. Where you have none we will say so and suggest what to take, which is usually four or five phone photographs rather than anything professional.

There is no evidence they are weighted differently, and we do not claim they are. What they do is get read first. A photograph is processed before a single word beside it, which makes it the fastest trust signal on a listing and the reason this service exists. The effect is on the human being choosing, not on the algorithm sorting.

When the photographs attached to reviews start outnumbering the ones you have posted yourself, the profile begins to look staged. On most listings that ceiling is lower than people expect. A handful of photo reviews spread through an otherwise normal profile does the work; twenty in a row does something else.

Usually not, and that is worth saying before you pay. If the work happens at the customer's address, or entirely online, there is often nothing to photograph that means anything to a reader. Trades are the exception, because a finished job photographs well. If you are not sure which case you are, send the profile link and ask.

Organic. Trustpilot separates reviews left by invitation from reviews left unprompted, and shows the split on your profile. Everything delivered here lands on the organic side. If you also run invitation campaigns through Trustpilot, say so, because the ratio between the two is visible and worth keeping sensible.

That is arithmetic you can do before you order. On a profile with twelve reviews, ten new five star reviews move the score a long way. On a profile with four hundred, they move it barely at all. Trustpilot also weights recent reviews more heavily, which works in your favour, but a large existing profile is slow to shift and that is worth knowing before you pay.

Trustpilot runs one of the more serious fraud operations in this market, and it does remove reviews. What it looks for is well known: new accounts, bursts of volume, wording that repeats across businesses, and traffic patterns that do not match the claimed customer. Avoiding those is the entire craft of this service, and no honest provider will tell you the risk is zero.

No. Everything here works against a free public profile, and nothing about the service requires you to be a paying Trustpilot customer or to give anybody access to a business account. If you do have a paid plan the reviews behave the same way, they just sit alongside features you are already paying for.

Because Yelp does not simply publish or remove a review. It sorts reviews into recommended and not recommended, and the not recommended ones are hidden behind a link at the bottom of the page where they count towards nothing. A review can be perfectly genuine and still end up there, which is a complaint Yelp receives from real customers constantly.

Some will and some will not, and that is true of organic reviews on Yelp as well. The filter weighs how established the reviewer is, how much they use the platform and how local they look. We use accounts that score well on all three, which is why this service costs what it does, but nobody can guarantee an individual review stays recommended.

Sometimes the answer is no, and you will be told so. If your customers are not on Yelp, and in most of the world outside the United States they are not, the same money spent on Google does more. Send the profile link before you order. If Yelp is not where your enquiries come from, that is what the reply will say.

A review that is removed outright is replaced. A review that is published but sorted into the not recommended section is also treated as a miss and replaced, because it is of no use to you sitting there. That second case is the one most providers quietly exclude, which is worth checking before you buy anywhere.